What are the requirements for my dog to join the BHV family?

Barking Hound Village is a social environment and safety is our top priority, so your dog must be comfortable with other dogs and people.  They will be continually evaluated as a fit for BHV Daycare and BHV Boarding.  Only spayed and neutered dogs are accepted with the exception of puppies less than 8 months old.  Your dog must have updated Rabies, Bordetella, and DHLPP vaccinations.

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How old does my dog have to be for Boarding or Daycare?

At least 4 months old. We want to ensure that all dogs have enough time to develop their immune system before socializing with other dogs.

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What vaccinations are required for Boarding or Daycare?

Your dog needs to be current on the following vaccinations: Rabies, Distemper/Parvo and Bordetella (the vaccine for canine cough). If the Bordetella vaccine has never been given, or if it has expired, we strongly recommend a seven-day waiting period after the administration, as this may provide your dog with extra protection. We also request that all dogs be on some type of flea preventative. At the current moment, we are STRONGLY encouraging all dogs to get the dog flu vaccination.

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Are you able to administer medication if my dog needs it?

Yes. However, we do not give insulin shots.

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Can I tour the facility?

Yes! We offer tours of our facility every day of the week, no appointment needed. However, we do recommend coming between the hours of 11 a.m. and 4 p.m., as the early morning and evening hours can be very busy.

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What times can I drop off/pick up my dog?

We’re open seven days a week. Store hours are posted on each stores webpage and you can pick up or drop off anytime during these hours. We also offer “late pickups” at our Airport location from 8PM to 12AM. Late Pickups will be charged an additional fee.

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Do you have web cameras at your locations so that I can watch my dog play during the day?

Yes, we have webcams at all locations.

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Do your locations have outdoor areas?

Yes, all of our locations have outdoor areas for the dogs to run, play and socialize!

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What do I need to bring when checking my dog for a boarding stay?

We ask that you bring your own food and medication. Please bring enough food to last the entire stay. We also ask that you put each of the dog’s meals in a separate zip lock bag (it makes the feeding a lot easier!).  We offer House Food for purchase at $4 per dog per day.

If your dog takes medication, please be sure to bring the medication and to inform the front desk how much and when we need to give it.

Feel free to bring your dogs bed or its favorite blanket!

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Can all of my dogs stay together in the same suite?

Yes, dogs from the same family can stay together in the same suite so long as the owner gives approval. Please be sure to let our staff know at check-in if we need to separate your dogs during feeding time.

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When do charges begin and end?

Barking Hound Village’s boarding prices are in 24-hour increments from time of drop-off plus an additional 4 hours on the day of pick-up. If the time exceeds the 4-hour grace period, there is an additional $21 Extended Boarding charge added to the stay.

Here’s an example:

– Drop off at 8 am on Thursday, pick up at Noon on Friday = 28 hours = 1 day of Boarding
– Drop off at 8 am on Thursday, pick up at 5 pm on Friday = 33 hours = 1 day of Boarding plus Extended Boarding charge
– If you’re still confused – give us a call – happy to talk through it!

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What happens if there is an emergency while boarding?

First and foremost, we will always give the owner a call if an unfortunate event occurs. IF we can’t reach the owner, we will contact the Emergency Contact on file.

If we are unable to contact you or your emergency contact and we feel your dog needs medical attention, we will transport your pet to their regular veterinarian, if close by, to ensure continuity of care. If your veterinarian is not near our facility, we will go to one of the local veterinarians that we know. If we believe that the situation is urgent or if your dog needs care after regular hours, we will take your pet to the closest veterinary emergency clinic.

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